Privacy Protection Guarantee

mmk14 Privacy Policy

This policy explains how we collect, use and protect your personal information.

Last revised: 30 October 2026

mmk14 (referred to as "we") is a platform that takes the privacy and security of your personal information seriously. This Privacy Policy is an agreement between mmk14.vip and users who access the website ("you" or "user"). By continuing to use this website, you acknowledge that you agree to the terms set out in this policy.

We protect your data using SSL encryption technology and will only use it for the purposes described in this policy — it will never be sold to third parties or misused.

Types of data we collect

When you register an account, make a deposit or withdraw winnings at mmk14, we collect the following types of personal information —

a) Data you provide directly

  • Full name (first name and last name)
  • Date of birth (for age verification)
  • Email address
  • Phone number
  • Payment contact details (KBZPay phone number, Wave Money account number, etc.)
  • Any identification data you submit yourself

b) Data collected automatically

  • IP address and network information
  • Browser type, device model and operating system
  • Website browsing history / session logs
  • Data obtained from cookies and similar tracking technologies

c) Gaming data

  • Transaction history
  • Bonus claims and wagering records
  • Deposit / withdrawal records

Purposes for data collection

We use your information only for the following legitimate purposes —

Account Management: Opening, verifying and maintaining your player account.
Payment Processing: Handling deposits and withdrawals quickly and accurately.
Customer Service: Answering your questions via 24/7 Live Chat and email.
Security Checks: Protecting against fraud, money laundering and unauthorised access.
Regulatory Compliance: Meeting all relevant obligations and compliance requirements.
Platform Improvement: Developing our services to give you a better gaming experience.
Marketing Communications: Sending you updates about our bonuses, VIP programme and changes (only with your prior consent).

Data Disclosure and Third Parties

We do not sell, rent or share your personal information with any third party for commercial purposes. However, we may share it on a limited basis in the following circumstances—

Service Provider Partners

Payment processors (KBZPay, Wave Money, AYA Pay, CB Pay, bank transfer services) and technology providers work only under our instructions and may not use your data for their own purposes.

Legal Obligations

If a legal request arises, we may disclose your data to authorised bodies as required by law. In such cases, we will only provide information that falls within legal bounds and will seek to protect your data wherever possible.

Business Changes

If changes occur to the platform, personal data may be transferred, but the protections set out in this policy will continue to apply.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies. These improve your gaming experience and help keep the website secure.

Types of Cookies

  • Essential Cookies: Required to maintain login sessions, manage sessions and perform security checks.
  • Functional Cookies: Remember your language preference and player settings.
  • Analytics Cookies: Used only to measure browsing patterns and track service improvements.

You can disable cookies through your browser settings, but please note that some website features may not work as expected.

Data Retention and International Transfers

Retention Period

We retain your data in accordance with the following periods—

  • Account data — 5 years from the date the account is closed
  • Payment records — for the period required by applicable legal obligations
  • Activity logs (Log Files) — 1 year
  • Inactive / suspended accounts — deleted within 6 months after the retention period has passed

International Data Transfers

Our servers and service providers may be located outside Myanmar. Where data is transferred in this way, we commit to ensuring your data is protected to the standards of this policy regardless of the country in which it is stored.

Your Privacy Rights

As a user of our platform, you have the following rights—

Right of Access: You can request to view the personal data we hold about you.
Right of Rectification: You can request correction of any inaccurate data we hold about you.
Right to Erasure: You can request deletion of your data, provided it does not conflict with applicable law.
Right to Restrict Processing: In certain circumstances, you can request that we limit how we process your data.
Right to Data Portability: You have the right to receive your data in a readable format.
Right to Opt-Out: To stop receiving marketing or promotional communications, contact us at [email protected].

To exercise any of the rights above, send an email to [email protected]. We are also available via 24/7 Live Chat.

Child Protection

mmk14 services are for adults aged 21+ only. We do not knowingly collect personal data from anyone under 21. If we become aware that a person under 21 has provided personal data, we will delete that data immediately and close their account.

If you know of someone under 21 using this platform near you, please notify us immediately at [email protected].

Data Security Measures

We use a combination of technical and organisational measures to protect your personal data—

  • Data transmission protection through SSL (Secure Sockets Layer) encryption
  • Two-Factor Authentication for user account access
  • Restricted-access database design — staff can only access data relevant to their responsibilities
  • Regular security testing (Penetration Testing)
  • A data breach alert system (Incident Response Protocol)

No cybersecurity system is 100% foolproof, but we are committed to doing everything we can to protect your data. In the event of a data breach, affected players will be notified within 72 hours by the most recent means available.

Policy Updates

We may update this Privacy Policy from time to time. If significant changes are made, we will—

  • Update the "Last Revised" date on this page
  • Notify players at their registered email address
  • Post a prominent notice on the website

Continued use of the site after an update notice is published means you accept the revised policy.

Contact Us

For any questions about this Privacy Policy or to exercise your rights regarding your personal data—

  • 24/7 Live Chat — reach us through the chat window on the website
  • Email — [email protected]

We will do our best to handle your request as quickly as possible. Protecting your personal data at mmk14 is one of our core commitments.

Privacy Protection FAQ

Yes. All payment-related data is protected with SSL encryption and handled under non-disclosure agreements (NDAs) with our payment service providers, including KBZPay, Wave Money, AYA Pay, CB Pay and bank transfer services. We do not store full card numbers.

Your data is accessible only to authorised company staff and the payment service providers who process your transactions. It is never shared with advertising companies or third-party marketing firms. We do not sell, rent or share your data with anyone except where required by law.

Yes. After closing your account you can request data deletion by emailing [email protected]. However, transaction records required by law must be retained for the period set by our policy; they will be deleted once that period has passed.

You can disable cookies in your browser settings. However, turning off essential cookies may cause problems with logging in and maintaining your session. If you only disable advertising cookies, the main functions of the website will continue to work normally.

If significant changes occur, we will notify you at your registered email address and update the "Last revised date" on this page. It is good practice to check this policy from time to time.

If a data breach occurs, we will notify affected players within 72 hours, explaining the nature of the breach, the data involved and the protective measures we are taking. Our security team will respond to the breach immediately.